Google expands repair coverage for Pixel 9 Pro and Pro Fold models

Google recently announced an “extended repair program” for the Pixel 9 Pro and Pixel 9 Pro XL smartphones in response to display issues affecting a limited number of devices. This news comes after reports from 9to5Google highlighted the problem. The company is also offering a similar program for the Pixel 9 Pro Fold, although specific details about the issues were not disclosed, other than mentioning “issues that affect functionality of the device.”

According to a support page on Google’s website, the repair program covers Pixel 9 Pro and Pixel 9 Pro XL devices experiencing a vertical line running from the top to the bottom of the display, as well as displays exhibiting flicker. The coverage extends for three years from the original retail purchase date. However, devices with cracked screens or damage from liquid intrusion may not qualify for free repairs. Users can check their device’s eligibility on Google’s website.

For Pixel 9 Pro Fold devices, Google will be replacing them entirely within three years of the purchase date if they meet the criteria. Similar to the repair program, devices with cracked displays or water damage may not be eligible for replacement. Users can verify their device’s eligibility for replacement on Google’s website.

The specific issue being addressed for the Pixel 9 Pro Fold remains undisclosed. However, it is speculated to be related to the screen, given the inclusion of an FAQ on the support page for users who previously paid for a Pixel 9 Pro Fold screen replacement before the recent announcement.