Introducing Company Insight: Accessing Your Firm’s Data Seamlessly with ChatGPT

Is OpenAI Bringing Google Search for Enterprise Knowledge to ChatGPT?

OpenAI has recently introduced a groundbreaking feature called company knowledge in ChatGPT, which appears to be the equivalent of a Google search for internal enterprise information. This new capability is targeted towards subscribers of ChatGPT’s paid Business, Enterprise, and Edu plans, allowing them to access their company’s data directly from various third-party workplace apps like Slack, SharePoint, Google Drive, Gmail, GitHub, and HubSpot.

According to Fidji Simo, OpenAI’s CEO of Applications, company knowledge in ChatGPT consolidates all the context from different apps to provide users with specific and accurate answers tailored to their business needs. The feature is powered by a modified version of GPT-5, optimized for cross-referencing multiple sources to deliver more comprehensive and precise responses.

The blog post from OpenAI mentions that company knowledge is designed to enhance ChatGPT as a central hub for accessing verified organizational information, supported by secure integrations and enterprise-grade compliance controls. This enables employees to quickly retrieve relevant company data while working, eliminating the need to switch between multiple apps.

OpenAI’s Chief Operating Officer, Brad Lightcap, highlighted the impact of company knowledge on his work experience, emphasizing its transformative nature within the ChatGPT platform. The feature builds upon the existing third-party app connectors introduced in August 2025, offering a more streamlined and integrated solution for enterprise users.

By connecting ChatGPT to various workplace systems, company knowledge addresses the challenge of fragmented data across different internal tools. It bridges the gap between email, chat, file storage, project management, and customer platforms, enabling users to access information seamlessly from approved systems.

One of the key strengths of company knowledge is its focus on enterprise control and security. The feature respects existing permissions within connected apps, ensuring that ChatGPT can only access authorized data. It also incorporates industry-standard encryption, support for SSO, and SCIM for account provisioning to enhance data protection.

Enterprise administrators have the flexibility to configure and manage company knowledge within the ChatGPT workspace, enabling selective access to connectors based on role or department. Users can authenticate their accounts for each connected app, allowing them to retrieve specific information as needed.

In practice, company knowledge simplifies the process of accessing and synthesizing data from different sources. Users can ask questions within ChatGPT and receive detailed responses with citations and source links. The feature can combine data from multiple apps to provide a comprehensive view of projects, clients, or initiatives.

For enterprise teams, company knowledge serves as a centralized intelligence layer, offering real-time updates and insights across complex workflows. It supports a wide range of use cases, from incident retrospectives to cross-departmental performance summaries, catering to diverse business needs.

Privacy, data residency, and compliance are paramount considerations in the design of company knowledge. OpenAI ensures that data processing aligns with enterprise security standards, safeguarding sensitive information within authorized environments. The feature supports regional data storage requirements and complies with various industry-specific regulations.

While company knowledge offers significant benefits for enterprise users, there are ongoing enhancements and developments in progress. OpenAI is working on automating the integration of company knowledge with other ChatGPT tools, expanding the network of supported connectors, and addressing key questions around data confidentiality and model selection.

In conclusion, company knowledge is a game-changing feature that elevates ChatGPT to a sophisticated intelligence interface for enterprise users. By leveraging secure integrations and advanced capabilities, OpenAI aims to empower technical and business leaders with actionable insights that drive informed decision-making within their organizations.