Prioritize Your Calls: Android’s Call Reason Feature Helps You Decide

Android users will soon have the option to add an “urgent” indicator to their calls. This indicator will show up on the receiver’s incoming call screen and in their call history if the call is not answered. The feature is currently in beta testing in the Phone by Google app, known as Call Reason. It will only function for contacts already saved in the user’s Contacts list and if both parties are using Google’s default calling app on Android phones.

For individuals who frequently send calls to voicemail or have friends who miss their calls, the Call Reason feature provides a convenient way to communicate the urgency of the call. This eliminates the need for sending a separate text to convey important information or the need for an immediate conversation.

While Call Reason currently only allows calls to be marked as “urgent,” there is potential for additional features in the future. Users may desire the ability to include a custom message or emoji to indicate the purpose of their call. The Call Reason message appearing in the call history can serve as a helpful reminder to return a call regarding a specific matter if it was missed initially.

The rollout of Call Reason as a beta feature will vary depending on the phone manufacturer. Users can check for updates by accessing their profile icon on the Google Play Store, selecting “Manage apps & devices,” and choosing “Check for updates.” To ensure the feature works correctly, users should confirm that they are using Phone by Google for their calls by navigating to the Settings app, selecting “Apps,” and then “Default apps.”