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Troubleshooting Logitech Options+ Freezing Issue on Mac

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Person using Logitech MX Master 4 in White Silver

Logitech’s MX Master 4 has received mixed reviews, with some users still preferring its older models for their reliability. Despite this, Logitech has a long history in the mouse industry, and their MX Master series is often favored over Apple’s Magic Mouse, especially by power users. With a wide range of mice and pointing devices, Logitech has become a popular choice among Mac users.

Recently, a problem was discovered by some users where their MX Master 3S mouse suddenly lost advanced functionality. The issue was traced back to Logi’s Options+ software, which had encountered a glitch due to an expired Apple Developer Certificate. This led to many users experiencing issues with their mice, including scroll direction changes and non-functional buttons.

To resolve this issue, Logitech quickly renewed their Apple Developer Certificate and released an updated version of the Options+ app. Users affected by the problem were advised to download the manual patch from Logitech’s website and run the installer to overwrite the existing app. This would replace the expired certificate with a new one while keeping all settings intact.

While Logitech took prompt action to rectify the situation, this incident serves as a reminder of the risks associated with Apple’s macOS gatekeeping. Developer IDs are essential for security purposes, but they can also pose challenges if not maintained properly. Users may be left stranded if a developer fails to renew their certificate, highlighting the importance of diligence in software maintenance.

In conclusion, Logitech’s response to the certificate expiration issue was commendable, and users were provided with a clear solution to resolve the problem. This serves as a valuable lesson on the importance of staying up to date with developer certificates to ensure smooth functionality of software applications.

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