Unveiling the Future: Evan Goldberg on NetSuite’s AI-Powered Business Systems

NetSuite, founded by Evan Goldberg in 1998, revolutionized enterprise software by providing entrepreneurs with access to their business data through web browsers. This innovation combined CRM, ERP, and ecommerce into one unified platform, paving the way for cloud computing and software-as-a-service (SaaS) solutions. Acquired by Oracle in 2016, NetSuite continues to lead the industry in reshaping enterprise software for the future.

Recently, at SuiteWorld 2025, NetSuite unveiled NetSuite Next, described by Goldberg as the biggest product evolution in the company’s history. This new offering integrates AI capabilities seamlessly into workflows, creating contextual, conversational, and agentic AI that enhances operations. Unlike traditional bolt-on AI solutions, NetSuite Next embeds intelligence deep within workflows, autonomously executing tasks and providing transparent reasoning at every step.

The unique approach of NetSuite Next reflects a fundamental reimagining of AI integration in enterprise technology. Rather than being a separate tool, AI becomes an everyday tool woven into business operations, enhancing efficiency and decision-making processes. This shift aligns with NetSuite’s commitment to providing deeper insights and analysis without requiring expertise in analytics, making AI accessible to all users.

NetSuite’s latest AI capabilities include context-aware intelligence, collaborative workflow design, governed autonomous operations, and an open AI architecture. These features are seamlessly integrated into existing workflows at no additional cost, empowering employees to make informed decisions based on real-time data.

Security and privacy are paramount in NetSuite’s AI infrastructure, which is supported by Oracle’s complete stack. This tight integration ensures operational efficiency, security, and compliance peace of mind for users. By leveraging data from multiple sources in real time, NetSuite enables businesses to make data-driven decisions with confidence.

Looking ahead, NetSuite remains at the forefront of innovation, continuously reinventing itself to meet the evolving needs of its customers. The company’s commitment to integration complexity and trust is addressed through NetSuite Next, which embeds AI within existing workflows and offers updates to SuiteCloud Platform for customization.

NetSuite’s AI-first approach is poised to transform ERP operations, offering embedded intelligence that outperforms traditional bolt-on AI solutions. The simplicity and ease of use of NetSuite Next empower users to leverage AI capabilities seamlessly, driving growth and success in an AI-first era.

In conclusion, NetSuite’s dedication to innovation and customer-centric solutions sets it apart as a leader in the industry. With NetSuite Next, the company is paving the way for a new era of AI-driven enterprise software that empowers businesses to thrive in a rapidly evolving digital landscape.