Gadgets

Samsung Galaxy S26 Ultra: Addressing Reports of Wireless Charging and Privacy Display Concerns

Published

4 hours ago

March 20, 2026

BTI Team

Summary generated by Smart Answers AI

Summarizing the Situation:

Reports from Tech Advisor indicate that the Samsung Galaxy S26 Ultra is facing significant challenges at launch due to issues with its Privacy Display causing discomfort such as eye strain, nausea, and headaches for users.
The device’s 25W wireless charging feature is proving difficult to access, requiring specific Samsung accessories, with certain official cases limiting charging speeds to 15W.
These hardware issues are impacting the overall user experience and could potentially affect the market reception of this flagship smartphone.

The launch of the Galaxy S26 Ultra is encountering obstacles as Samsung grapples with new reports of a key feature not meeting expectations.

Recent findings suggest that the 25W wireless charging support on the S26 Ultra is not as effective as anticipated, with most users unable to utilize the higher charging speeds.

Avoiding Qi2 technology seems to be a setback, as achieving full 25W wireless charging on the Ultra requires a first-party magnetic wireless charger, a 45W travel adapter, and an official magnetic case for proper alignment, as recommended by Samsung.

According to a Reddit post, third-party cases like those from Dbrand can hinder the wireless charging speeds on the Ultra. Even some of Samsung’s own accessories are not enabling the device to reach its full wireless charging potential, despite being theoretically capable.

Luke Baker

Testing Samsung’s Silicone Magnet, Clear Magnet, Rugged Magnet, and Slim Magnet cases, Dbrand found that the wireless charging speeds did not exceed 15W.

The Galaxy S26 Ultra has faced challenges from the start. Previously, reports emerged about the phone’s flagship feature, the Privacy Display, causing visual discomfort for some users.

Feedback suggests that not only has the overall brightness of the Galaxy S26 Ultra’s display decreased (even with the Privacy Display off), but it also appears to output at a lower resolution than its predecessor, the Galaxy S25 Ultra.

Furthermore, alterations in sub-pixel rendering due to Samsung’s innovative anti-shoulder-peeping technology are reportedly affecting the eyesight of some users – a claim that Samsung disputes. Numerous Reddit discussions feature users expressing dissatisfaction and returning the phone.

One user mentioned experiencing “eye strain, nausea, and slight headaches.”

A $250 Incentive?

In response to these initial complaints, Samsung’s approach seems to be offering users compensation to retain the phone rather than return it.

A conversation shared by a user indicates that a Samsung Customer Support representative proposed a $250 incentive for the customer to keep the phone – an offer that has apparently been revoked since.