Corporate Betrayal: Former US Executives Admit Guilt in Assisting Tech Support Scammers

Former Executives Plead Guilty in Tech Support Fraud Scheme

Two individuals who previously held leadership positions at a call-tracking and analytics company have admitted to concealing a fraudulent scheme that targeted individuals globally.

Adam Young, the former CEO from Miami, Florida, and Harrison Gevirtz, the former CSO from Las Vegas, Nevada, confessed to a charge of misprision of a felony. This offense carries a maximum penalty of three years in federal prison, a fine of up to $250,000, or both. The sentencing for the two individuals is scheduled for June 16.

Court documents reveal that Young and Gevirtz operated C.A. Cloud Attribution, Ltd., doing business under the tradename C.A. Cloud, from early 2017 to April 2022. During this period, they provided various call-related services to customers who were known to be involved in telemarketing and tech support fraud activities.

The fraudulent activities orchestrated by these individuals involved displaying deceptive pop-up ads on victims’ computers, falsely claiming malware infections and prompting them to contact call center agents who demanded payment for non-existent technical services. In some cases, the scammers posed as representatives from reputable companies like Microsoft and Apple.

Furthermore, some perpetrators gained unauthorized access to victims’ computers, stealing personal and financial data to make illicit withdrawals. Despite being aware of their customers’ fraudulent activities, Young and Gevirtz failed to report them to law enforcement authorities. Instead, they advised customers to use multiple rotating telephone numbers to avoid complaints and account terminations.

Additionally, the two individuals instructed their sales team to target businesses engaged in fraud and even facilitated connections between different fraudsters for the purpose of buying and selling calls.

Ted E. Docks, the special agent in charge of the FBI’s Boston Division, condemned the actions of Young and Gevirtz, stating, “What the CEO and CSO of this well-known call tracking and analytics company did was downright despicable. They knowingly profited from telemarketing and tech support scammers who preyed on vulnerable individuals, causing financial harm and emotional distress.”

In addition to their operations in the United States, Young and Gevirtz also owned a call center in Tunisia where employees engaged in tech support fraud activities. These illicit practices included fraudulent access to victims’ computers, posing as technical support providers, and issuing fake invoices.

In a separate case, a leader of a tech support fraud scheme was sentenced to seven years in prison in August 2024 after defrauding over 6,500 elderly victims in the U.S. and Canada of more than $6 million.

The FBI’s 2025 Internet Crime Report highlighted that Americans lost approximately $2.1 billion to tech support fraud in the previous year. This data was compiled from nearly 48,000 complaints received by the FBI’s Internet Crime Complaint Center (IC3) in 2025.