Security
Massive Data Breach at Basic-Fit: Over 1 Million Members Impacted
Basic-Fit, the renowned European fitness chain, recently fell victim to a cyberattack, resulting in unauthorized access to the personal information of one million of its members.
Operating a vast network of over 1,700 clubs and 430 franchises across 12 countries in Europe, including the Netherlands, Belgium, France, Spain, and Germany, Basic-Fit has established itself as a leading fitness provider in the region.
In a recent statement released on its website, Basic-Fit confirmed that affected club members have been promptly notified about the breach.
The company reported the incident to the relevant data protection authorities, revealing that the breach targeted the system recording members’ visits to Basic-Fit clubs. The unauthorized access was swiftly detected and contained within minutes.
An investigation conducted with the assistance of cybersecurity experts confirmed that the attacker managed to extract sensitive data belonging to impacted Basic-Fit members, including full names, addresses, email addresses, phone numbers, dates of birth, bank account details, and other membership information.
Notably, customer data stored at Basic-Fit franchises remained secure as it is housed on a separate system that was not compromised in the breach.
While Basic-Fit disclosed that approximately 200,000 individuals in the Netherlands were affected, a company spokesperson clarified that the total number of impacted members across the Netherlands, Belgium, Luxembourg, France, Spain, and Germany is closer to one million.
Basic-Fit reassured customers that no identification documents or account passwords were accessed during the breach. Additionally, the company emphasized its compliance with EU data retention laws, which mandate the automatic deletion of personal data and memberships after two years.
Customers can access their data through the My Basic-Fit app for up to a year after termination, with information automatically removed two months after app uninstallation or membership termination.
Despite the breach, Basic-Fit confirmed that there was no evidence of the leaked data being disseminated online. Nevertheless, the company remains vigilant and continues to monitor the situation with the support of external security experts.
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