Troubleshooting Connectivity Problems for Fitbit Air Users on Android Devices

Google has launched its new screenless fitness tracker, the Fitbit Air, today. Some users who received the device early have faced difficulties when attempting to pair it with their smartphones.

The issue, identified by GSMArena, primarily affects Android users who have not updated the Google Health app to version 5.0. Users trying to connect the Fitbit Air to their phones are receiving an error message prompting them to update the app.

An official Google employee has acknowledged the problem and stated, “We are working to expedite the rollout of the updated app on Android via Play to accommodate early deliveries. It should be available shortly. iOS users can update through the App Store.” This issue has sparked discussions on Reddit.

Some users have found a temporary solution by sideloading the Google Health app. However, it is hoped that a permanent fix will be in place by the time the Fitbit Air reaches those who pre-ordered the device.

During a discussion with a Google representative, it was revealed that Google Health will soon be able to sync data with Apple Health and Apple Fitness apps.

A new era for fitness tracking

Aside from connectivity issues, the Fitbit Air has sparked debates on whether it can rival the established Whoop Strap 5.0, which also features a screenless design and focuses on health and fitness tracking.

Priced at £84.99/$99.99, the Fitbit Air significantly undercuts the Whoop Strap in terms of cost, as the latter requires a minimum annual subscription of £160/$199 for the device to function.

Although the Fitbit Air offers a subscription option with Google Health Premium, it is not necessary to access the core tracking features. The premium tier provides access to Health Coach, Google’s AI-powered personal trainer for workout guidance and calorie tracking.